Author Archive

Re-engage Employees: How to Reverse the “Great Resignation” (Video)

February 11th, 2022

In 2021, nearly 50% of America’s workforce were actively or passively looking for a new job. Over the course of this same period, American businesses experienced a very high rate of employee resignations which amounted to roughly 3 to 5 million people resigning per month.  Companies are struggling to stop and change course from this so-called “Great Resignation.” To address this issue, hiring managers need to understand what’s motivating so many people to look for different jobs in such record numbers. The desire for better pay

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LEADING IN A DIVIDED WORLD (Video)

February 11th, 2022
Leading in a Divided World (video)

Below is a short video of my interview with intercultural expert Jacquelyn Reeves about why and how we should change the way we lead. Why Change the Way We Lead Today there are many complex challenges, such as climate change, pandemics, inequality and more. To overcome these challenges, we need to be united. Sadly, we have become more and more divided. This is why we need to change the way we lead. 3 Powerful Leadership Behaviors What follows are three powerful leadership behaviors that help

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MLK’s Legacy: A Black Man Inspires Klansmen to Change. A Lesson in Transformational Leadership

April 13th, 2018

  As we reflect on MLK’s legacy after the 50th anniversary of his death, one inspiring example is Daryl Davis, a black, blues musician who has courageously followed MLK’s 2nd principle of non-violence: “Seek friendship and understanding.” More than 30 years ago, Daryl Davis met a member of the KKK who declared to him: “Well, we all know that all black people have within them the gene that makes them violent.” Despite this offensive remark, Daryl persevered and managed to bring the conversation to an

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Lead with Compassion: A New Approach to Reconcile the Country

September 25th, 2017
Daniel Goleman

In their article: “Compassion as a Generative Force,” Jane E. Dutton and Kristina Workman observe that “when compassion is lacking, outcomes are flawed.” That may explain why the president’s actions or decisions on such important issues as healthcare, climate change, Charlottesville or DACA (Deferred Action for Childhood Arrival) have created such strong reactions on all ends of the political spectrum. Many have criticized Trump’s actions on these issues because of the significant harm they may cause the American people and the deepening divisions that may

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Lack of Empathy Drives Destructive Leadership Behavior – Uber CEO Admits He Must Change

June 11th, 2017

[Note: This article was originally published 3/8/2017 in the Huffington Post] “Some people don’t like to take responsibility for their own shit,” said Travis Kalanick (CEO of Uber). The CEO blew up while talking to his Uber driver at the end of his ride, after driver Fawzi Kamel blamed Kalanick for his recent bankruptcy. The incident was captured on video and published in an article on the Huffington Post. Unfortunately, this example of a leader lacking emotional competence is all too common. According to Emotional

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A Young Native American’s Journey From Jail To Award-Winning Film Actor — Lessons In How To Help Our Struggling Youth

July 10th, 2016
Young man looking to the sky

[Note: This article was published 7/01/2016 in the Huffington Post] “I have been in trouble for drinking, selling weed and beating up people since I was fourteen, and by the age of sixteen I was already in jail.” That was Wendell Mills Jr.’s life up until a year ago. In July of last year, two months after his release from a six month term in juvenile detention, his life unexpectedly took a new direction. Wendell, a member of the Ute Mountain Ute Tribe (UMUT) in

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Leaders Must Understand and Empathize With People’s Needs to Defeat Radical Fear- and Anger-Mongering

July 10th, 2016
Robert F. Kennedy in Memphis

[Note: This article was published 5/20/2016 in the Huffington Post]People’s anger and frustration, both in the U.S. and around the world, has reached a critical point. Too many of our leaders seem unable to solve such monumental challenges as global terror, regional wars, poor mental health, drug abuse, climate change, social conflicts, and the growing educational and economic divide. This discord reveals an underlying lack of leadership and understanding of how to address these unprecedented domestic and global issues. For example, the late Helmut Schmidt,

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Overcoming Worldwide Employee Engagement Crisis by Engaging the Heart

March 14th, 2016
Disengaged Employees

[Note: This article was published 3/10/2016 in the Huffington Post] Worldwide, only 13% of employees working for an organization are engaged, according to a January 2016 Gallup report. This is shocking because it means that nearly 9 out of 10 people are unhappy or even completely disengaged at work, which has significant negative consequences for employees, organizations and for society as a whole. For employees, suffering at work can lead to increased depression and substance abuse, and may also affect their relationships. For organizations, lack

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